How do I cancel an order on dealswholesale.co.uk?
If unfortunately you have to cancel an order, please do so within 24 hours of placing the order.
For outright cancellations by you:
- If you cancel your order before your product has shipped, we will refund the entire amount.
If the cancellation is after your product has shipped:
- If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product.
Refunds will be made in the same form that the payment is received within 7 working days from the date of cancellation of order.
Pl do note that the Return shipping charges have to be borne by customer.
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery or not satisfied due to any reason, please call our customer care at +919382955522 or email us at firstname.lastname@example.org mentioning your Order ID and Please make sure that the original product tag and packing is intact when you send us the product back.
Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:
• Any product that exhibits physical damage to the box or to the product;
• Any product that is returned without all original packaging and accessories, including the retail tags, labels, accessories,box, manuals and all other items originally included with the product at the time of delivery;
• Any product from which the tags / accessories/label has been removed from its original packaging.